Stanley Steemer

The people that came today were very nice and seemed to know what they were doing so I am going to say this type of cleaning does not work. The first picture is of after they cleaned. The second is after I went over it with my home carpet cleaner after they left. It is significantly cleaner, but I will have to clean it a few more times. The last picture is of the water after they cleaned. It was black so obviously this carpet cleaning methos does not work and I'll have to either do it myself or get a chem dry carpet cleaning. Sad because I was trying to either not have to do it myself or save some money. However this cleaning was a huge fail.

In the past.. I have always had a great experience... This vintage sofa is in my office in a basement... It has been cleaned before and come out beautifully (before i bought it) ...couple of years of 9 grandkids, and it needs a good cleaning lol Called and scheduled for a Friday... Very clearly informed the lady that it was about 100 feet from the street and did NOT want to have a portable unit used... I resell vintage and have dealt with a sofa or two, lol.. So..Cleaner gets here...tells me its a no on the truck cleaner AND he didnt have a portable on him..He came back the next morning and THIS is what i got for a discounted price of $160!!?? His card reader didn't work, so they emailed a statement...I was not present when the couch was being cleaned (a friend was) Not only did it not co

I am very dissatisfied with the service that I received today. I chose Stanley Steemer to clean my air ducts. • The technicians did not call or text before arrival and just showed up at my door. • The technicians were not wearing masks at any point. • One of the technicians used my restroom which I do not think is sanitary or safe during the COVID pandemic. • It took them almost an hour to start working because they were moving slow and kept petting my dog without my permission. • One of the technicians put my bathroom trash can on my bathroom counter instead of moving it to another location on the floor, which is not sanitary. I have made multiple contact attempts to get this resolved to no avail. I filed a complaint with the BBB and they closed the case because Stanley Steemer did

Do not use this company for duct cleaning. They showed up their equipment (compressor) broke down twice. They can not show you any pictures because their camera broke and the owner will not replace it. The service is nothing like they tell you. It is very disappointing.

We called for an estimate, which turned out to be more than reasonable also to find out we were able to get same day service! We have used them before for hardwood and tile cleaning and were very impressed. They did an awesome job today cleaning carpeted areas and the guys that showed up were very professional and careful.