Stellar Plumbing, Drains and Water Heaters

Great experience with this plumbing company. They replaced our ejector pump and basin and did a very clean and professional job. The team covered the carpets and walkways, completed the installation properly, and cleaned the area after finishing the work. Very happy with the service and would recommend them.

Having to replace a water heater is never fun. From the start, this company communicated effectively and sent out a tech to inspect the issue. Gus, was very detail oriented and I appreciated that he explained things thoroughly. While their quote was not the cheapest, I felt confident that they would do the work right and they have a great warranty too! Day of installation, again, communication from the entire team was fantastic and everything went smoothly. Gus did an amazing job and I would highly recommend this company for any plumbing issues. I will definitely use them if a plumbing need arises. You get what you pay for, and this case it was excellent customer service and a smooth process to get a new water heater installed properly.

Stellar Plumbing and Ken Saved Our Dream Home! I had a serious plumbing emergency at my brand-new house—the dream home I was so excited about. Due to a high water table, the basement's sump pump setup, which was originally installed by a realtor that thinks he is a contractor (isn't good at either occupation), was running constantly (every 3.5 minutes!), destined to burn out and cause a major flood. I was incredibly nervous that I had bought a house that would constantly flood. Fortunately, I know the owner of Stellar Plumbing, and they immediately sent out Ken. Ken has 16 years of experience in plumbing and even more in the trades, and his expertise was immediately apparent. He not only quickly assessed the faulty setup but also took the time to calm me down and walk me through the compr

I had Stellar out to give me a bid on a backup for our sump pump as well as a few other plumbing jobs. They were very courteous, professional and knowledgable. We are not planning to move forward with any projects at this time but I could tell that they were a very good company and would do a good job. I would recommend them.

They tried to say I had a broken sewer and wanted to dig up my yard and charge me $18500 for a full sewer line replacement. I have a warrenty for the sewer and water line I'd gotten through the village of Streamwood so I contacted them and they sent out another plumber (Center Gaurd Plumbing) to inspect the line. They cleared the blockage and revealed that Stellar didn't even map out the sewer line properly. When I brought these finding to Stellar they said that the plumber that came after didn't do a good job and that stellars efforts initially made it easier for the next guy to completely clear the line. Lol. So by that logic if their guy just stayed working at the clog he made (cause it wasn't backing up befor he meddle with it) they would have been able to clear it. I assume they gave