Sterling Heights Public Works

I had 2 chairs that were not picked up on my scheduled garbage day by priority. I contacted the City last night through Email, since it was after hours. This morning at 8:45am, two very polite, and professional city employees stopped by, and advised me that it would be taken care of it. I was very impressed by how the quickly and professionally the City of Sterling Heights addressed my issue.

Every week it’s something.. last week they had to come two days later. Three weeks ago they wouldn’t dump my small dumpster (which is city approved) because it wasn’t a green one with priority on it.. then don’t answer then phone nor call back..

I recently contacted the Sterling Heights Public Works Department on two different matters and in both cases the service was excellent. One was a pothole report and the pothole was fixed the next morning. The other was to service a water meter which was done perfectly on time as scheduled. On top of the good service the employees I interacted with were very friendly and professional. Excellent service all around!!

When receiving a $ 1,215.21 water bill on Jun 13, we immediately checked the whole water system and did not find any leak. This is also confirmed by 0 GPM (Gallon per Min.) on the meter for both June 13, 2023 and July 7, 2023 (attachment 1). From Apr. 25, 2022 after the change of meter register until June 13, 2023, we also did not experience any leakage. As per City invoice, we used 127 CCF (12700 Cubic Feet) during Apr. 13 2023 and May 10, 2023. When tracing back four years to June 24, 2019, the highest usage of the month was only 18 CCF (1800 Cubic Feet). On June 13, I visited City Treasure. Ms. Maureen Proudfoot terminated my automatic payment in City website and send the information to City Water Division, In early July, we received water bill with total current charge $74.32 and pr

A big Thank You to the people who were so courteous and helpful in resolving our situation with the 5 gallon pails containing broken concrete dropped in our driveway, presumably by some contractor. . We called the DPW to advise our situation and were advised that a supervisor would contact us with a resolution. The supervisor called and told us he would contact GFL to tell them to not try and pick up the pails, instead he would have a staff worker come by in the morning to pick up everything. The staff worker came early in the a.m. only to find everything gone. As it turned out, a good neighbor going to work at 5:30 a.m. saw the material and picked it up for disposal.