Steve Martin Appliance Repair

I used Steve Martin Appliance Repair with excellent results. My 10 year old Kenmore Elite ice maker gave out and Gary came and looked it over. He determined that the ice forming tray which gets twisted to dump out new cubes was worn out, not dumping all the cubes, and incoming water was overflowing to make a big clump of ice in the bin. He told me that replacing the whole ice maker was the only option, at $xx including labor. He said that the factory replacement product had problems and was only asking for trouble if installed. He does not install 3rd party products. So, I will be doing without an in refrigerator ice maker, as many people do, perhaps moving to a stand alone ice maker. Even though I did not expect the turn of events, Gary was efficient, friendly and went to the trouble t

The refrigerator was leaking water inside and the dryer had stopped heating. I reached out to Ace Handyman and they referred me to these amazing folks, Steve and Michelle. They were transparent and very communicative. Also, professional and friendly! They were upfront with the credit card fee cost as well, which is understandable for small businesses. Everything was fixed and I couldn't be happier. They have a loyal customer in me 😁 Thank you so much!

Amazing company. Very friendly office staff and technicians!! Can’t recommend enough. I always use them to fix my stuff and they are always professional and reasonably priced, plus always quick to get out to us!

Getting and appointment was easy and the technician showed on time, got the washer back to work fast. Just a note, there is a national flat rate for every repair provided, not listed repairs and minimal work bumps up to $189 (2024), the diagnostic is waived, so bear in mind that you main pay some extra money. This is not mentioned during the scheduling call, the diagnostic fee and how it gets waived if repairs are conducted is well explained while scheduling. It may be good to mention the minimal repairs rates while scheduling, so clients will get a better picture. Over all good job.

Called these people up for a refrigerator repair due to it not making ice. Not only did they at least try to repair the fridge, but offered a full refund if the part they bought didn’t work. Part unfortunately didn’t fix the issue, but they stuck to the promises made & refunded the cost of not only the visit but the part they went out of the way to purchase! This type of customer service doesn’t exist in 2024 ?!?!? Or does it ? Apparently so with these folks! Strongly recommend these people, not because they refunded the visit, but because of the honesty they demonstrate!