STI Turf Care Equipment

Honestly, do not bring your mower here. I got mine back after a service, and it was missing an air filter and barely had any oil. Unreal. The customer service is atrocious—Britney acted like I was bothering her, then I was stuck in a loop of phone transfers. Kenzie was nice but useless, and Nick sounded clueless. Then there was Ashley worst in customer service. I asked for the spanish guy and they just said he wasn't there. Absolute circus, avoid this place. At least the spanish guy would help unlike these clowns.

Stopped in to grab a new mower and blower, but the store was a ghost town. Waited 15 minutes and nobody ever showed up. Finally saw an employee named Ashley, but she had a terrible attitude when I asked for help. Super disappointing customer service. Save yourself the headache and go elsewhere. So I went to Driggers instead in Summerville way better service.

Smith and Turf of Charleston is my go-to supplier for all of my landscaping requirements. The employee, Ashley, who works at the front desk, consistently demonstrates a professional demeanor. She exhibits patience in addressing all of my inquiries. I will undoubtedly continue to patronize this establishment.

I live two hours from STI and placed order for mower and accessories. Worked with Brian at STI and Michael in outside sales. Brian oversaw obtaining mower/accessories from Toro and Micheal delivered the mower to my home and demonstrated how to use the mower. Fair price, excellent service. In this day and time we do not see a lot of that from companies. Great Experience.

We have been coming here for several years now. The service and employees are always exceptional. STI has great products and employees are knowledgeable. We look forward to many more years.