Sunset HVAC & Heating & Cooling

I reached out when my furnace suddenly stopped working, and even though it was a busy time for heater repairs, Sunset HVAC & Heating & Cooling quickly found a spot for me. Theodore came to check on the problem—he was friendly and professional, and explained everything clearly. On another occasion, Javier helped diagnose a different issue, and he was thorough and efficient. We’ve had several heating problems lately, but each technician who came out was really helpful. Luis and another team member installed a new boiler furnace for us and made sure everything was running smoothly—they really went the extra mile. Later, when our hot water heater stopped working, another tech arrived promptly, shared helpful information, and was very detailed with the inspection. The installation of the new wa

Here’s your revised review, following all instructions: This is hands down the best heater repair service I have ever used! I’ve had them out several times over the years, and each experience has been better than the last. Today, I called just before closing time, not really expecting a quick response. Javier got back to me soon after and said he could come by after finishing another job. He arrived, checked my heater, found a burned-out part, and replaced it. He also made sure everything was working smoothly before he left. In just a few hours from when I first called, my heater was running perfectly again. The staff here are extremely hardworking and honest, and their prices are very fair. Their work is always top-notch and done quickly. Everyone I’ve dealt with has been polite, professi

I recently had my AC system replaced at my home in Las Vegas, and the experience was fantastic. The team provided excellent customer service, always keeping me informed about the process through texts, emails, and phone calls whenever needed. Javier and Luis did a great job with the installation—they removed my old AC unit, the coils, and most of the ductwork, then put in a new unit and rebuilt the ducts. My new system now runs much more efficiently and keeps my home cool, which is so important with the Las Vegas heat. The whole job was completed in just a few days, which really helped me out. I highly recommend their AC repair and installation services!

sunset hvac & heating & cooling installed a new heat pump and furnace in our home, and the whole process went really well. everyone on the team, especially javier, was knowledgeable, friendly, and did a great job. we got our estimate the same day as our first appointment, and installation was scheduled quickly after we agreed to move forward. everything passed city inspection without any issues—the inspector even mentioned how nice it is to see hvac work done right. installation was finished in just one day, and the crew made sure to clean up the work area before they left. we also received all the manuals and warranty info promptly. overall, it was a smooth and professional experience, and we’ll definitely use them again for yearly hvac system maintenance, especially with how hot it gets

The team did an outstanding job helping us with our heater repair and installation. They replaced our old furnace and checked the AC as well. From the first call to the final walkthrough, everything went smoothly and they kept us updated along the way. When our heater wouldn’t turn on later, Theodore came out quickly to take a look and found out the problem was actually with our circuit breaker, not the furnace itself. It was reassuring to see how thorough and honest they were. I would definitely recommend their heater repair services to anyone needing help with their system in the area. The work and customer care were excellent!