Superior Flood

The service Superior Restoration provided my family was well above my expectations. They treated me like family and continually reassured me that they would make me as comfortable as possible during the entire process, start to finish, as stress free as possible. They went above and beyond to return my house in better condition than it was to start with. I never felt uncomfortable or pressured. My opinions and feelings were valued and appreciated. Professional, respectful, knowledgeable, compassionate, timely are just a few ways I can describe this company and their employees. 10/10 isn’t enough to give to this overly qualified company.

I want the rating to be ZERO! but Rick picked it up and filled in for one of his partner who dropped the ball. I used Superior Restoration services once before in 2017 and was pleased, the total cost was over 6’s figures. This time around was a small $10K+ services, not knowing that prior, one of their representatives promised the world while I was making my decision on which restoration companies to go with. The fact that mid way when I needed them most to be with the insurance adjuster per our initial discussion at the job site, this rep flakes on me, saying that he was called to another job (maybe 10x larger?) regardless, warm transfers me to another person would be ideal. No! Left me dry, I had to asked one of their foreman stays back and meet the insurance adjuster when he was only th

One night this summer I returned home from work to see water pouring down our driveway. At first I thought it was the water-heater but turned out it was the downstairs bathroom; water all over our brand-new hardwood floors. Water had been running like a garden-hose for at least four hours. Compete disaster! And in five weeks we were scheduled to host an engagement party at our house! I called the first restoration company I could with the highest reviews, and Superior lived up to their reputation. Couldn't have been more pleased. Dennis, our project manager, showed up that night and helped me move furniture out of the house. For the next five weeks we had back-to-back contractors in and out of the house. All did a wonderful job and Dennis was completely available whenever we needed him. T

We experienced a very stressful situation when our condo was flooded, causing extensive damage. Superior Restoration saved the day for us from the moment the mitigation team arrived until the final restoration was completed. Their professionalism, dependability, expertise, kindness and cleanliness were so appreciated. The name is fitting. Superior Restoration is truly a superior company with superior employees. It has been a pleasure to work with them!

We had a water pipe break in our attic and wiped out our Master Bathroom. Superior Restoration came out quickly and set up drying out the walls of our bathroom the second day. Then changed up to larger dryers and we were able to save gutting the entire bathroom down. Very professional, on-time, good value for the work that was done. I would recommend them for any water issues you have.