Superior Wood Floors & Tile

We worked with Katherine to redo our lake home floors. They started off great but then it went down hill. This was a big job that got bigger once they got into the project. They were excellent up front and their initial work was fantastic with their crews coming in and getting the work done. Trying to get them back to finish the job was a chore. We withheld the last 25% and it still took months to get them back. Their workers left our front door open in the winter after leaving. When they finally came back to repair the landing on our stairs, they left glue and scratches on the wood. They now deny this and, since I paid after they completed the work, site unseen, they have disappeared. I've called their office and they say we are out of our warranty. I call and text Katherine and

We worked with Ann Marie at Superior. We had a great experience! They tore out carpet in our dining/living area, and then sanded and refinished most of our first floor hard woods. We were told the entire job would take 5 days, and they completed it one day early. That was a nice surprise! They were professional, on-time, and did great work. Ann Marie checked in frequently. They hire movers, who move your furniture in and out, and cleaning people who come in after sanding the floors. We were pleased with the price point as well. Ann Marie and Superior will be our go-to for more renovations.

So pleased with the work they did to replace our wood floor damaged by flooding in our home!!! I'd recommend them to anyone needing new floor or repair! Good work all around from the movers they contract, to the final cleaning crew! Everyone was so helpful, kind, and professional! Even Tilley approved as y'all can see 🩷

We cannot recommend Superior Flooring based on our experience with them. We contracted with Superior to install tile flooring throughout our home. Any home project is going to have its challenges, but we can attribute our dissatisfaction with Superior to a lack of oversight and poor communication between Katherine, Ann Marie and their crews. Our entire house was to be floored EXCEPT for two bathrooms. Three quarters of the way in we were told we could inspect the current progress and found one of the bathrooms had been demolished and tiled. Ann Marie was completely unaware of this mistake when we called to discuss it with her. When we spoke with Katherine she lied and said she had been checking in on the progress of our project. When we asked her why the bathroom had been tiled, she seemed

Very detail oriented. They were able to match my old floors and wove in new boards. They also had to level a previously different height floor by a few centimeters and made it seemless.