Surety Plumbing

Highly recommend! Went in for a hose. While they did not have a hose we were able to come up with an extension. The man was very patient with me and very helpful. All were extremely friendly. And with all 4 parts cost was under $3. Got home and was able to install with no leaks.

Beware of these guys. The reviews are legit. They are rip off artists. Surety used to be a mom and pop business but they were acquired by Mr. Rooter which is a national chain. They charge a minimum of $232 for ANY work performed. They justify their price gouging my claiming this is the “national standard.” So $232 to “unclog” my garbage disposal which consists of pushing a button and turning a lever. Since I was unaware of how simple a task this would be, they suckered me into purchasing a new garbage disposal for $565. Then they convinced me that my water heater, which was working perfectly, needed routine maintenance. So I allowed them to perform the work for $116. While they were in there the heater stopped working and they had the AUDACITY to tell me that it wasn’t their fault and offe

Service was great! Jose M. Orozco was such a professional who helped me find the parts I needed. They have quite a large selection of tools, parts and other miscellaneous items for any job you have around the house.

If I could give a lesser star I would. I have use this business for many years, since the change of owners. Service has been horrible. I agree with the last three, prices have gone up from 69.00 to 109.00. They make you wait, they tell you, they will be there at a certain time and they don't show up, then you call and they give you another set time and again you're waiting. You ask why so long, they are booked, short-handed. ( this waiting time has happen all in one month 🙁)Then they try to assume what your problem is over the phone. They are so unorganized and they try to blame their workers when they don't get their stuff together, this is why they have a high turn over rate on employees. I'm sorry I have been patient long enough. It's very sad that I will be taking my business somewher

The service was prompt and outstanding. Caesar, the technician, explained to us everything he did and why. He also gave his tips for maintenance on residential plumbing. Mr. Rooter is an excellent plumbing company and I wholeheartedly recommend Mr. Rooter for all plumbing needs.