Swept Cleaning

Swept canceled an Airbnb cleaning at the last second and also charged my CC 150.47 for the non-cleaning. Interesting biz model. Update Aug 18th. They ended up offering a free cleaning for the missed date, but cleaning was 5/10 or C- at best. I had to point out to cleaner to wipe the windows and fans. He missed a big block of hair clippings on the toilet seat which airbnb guest would cancel if they saw it. The floors arround the desk and under the bed was not wiped. Lots of hair and dust left. It seems like the cleaner only arranged and wipe some surface level stuff and did not clean deeply. Dishes were left in sink and uncleaned. I had to spend another hour redoing the cleaning with another cleaner to get it up to condition that I would consider clean enough for guests. I think it might

Swept is a fantastic service. When I used them I had plenty of times to choose from. Once I booked it I had several reminders and options to reschedule if needed. When they came the team was very professional and they did an outstanding job. I felt comfortable leaving the apartment and letting them work. They even let them selves out and locked up. I trust Swept and will absolutely use them again and recommend them to anyone!

I hired Swept to provide monthly cleanings and agreed to an up-charge (more than double) for the initial clean. The morning of the job, one person showed up and estimated 2.5 hours to clean my 1400 sq ft house including the items listed on a deep clean plus all windows (inside only). Seemed ambitious for one person but I decided to wait and see. Two hours in, I overhear the cleaner on her phone arguing about pay. She left soon thereafter but the job was half done. When I called the agency, they said she quit on the spot. They had no one available to finish the job and asked if I'd like to reschedule for a date 4 weeks out...first available. They sent a text after we hung up to ask for photos of the areas left untouched...I shared at least a dozen. I also requested a call from the owner a

We had our first deep clean with Swept Cleaning. Booking was a breeze through their website. Easy to book & I got an instant quote via their website my team A- Olivia MA ATX was excellent. Our place was very thoroughly cleaned and she was a very pleasant person. I will be booking regular weekly cleaning with Swept Cleaning.

Swept Cleaning Service did a move out cleaning for us. Katelyn, Olivia, and Ariel left the house sparkling clean. The tile floor had a beautiful brand new looking shine to it along with the countertops, appliances, and cabinets. They arrived on time and performed the service in a professional manner. I highly recommend this company.