T & M Plumbing

I am very dissatisfied with the plumbing company referred by our HOA management. They never answer their phone calls, and when you leave a message, they don't call back. This lack of communication is incredibly frustrating and unprofessional. Furthermore, they consistently delay their appointments by at least an hour. Punctuality is crucial, especially for a service-oriented business, and their inability to arrive on time is unacceptable. It seems this issue is a common complaint among their customers, yet nothing has been done to address it. I'm surprised and disappointed that our HOA management continues to refer this company despite these persistent problems. I expected a higher standard of service and reliability.

I called t&m plumbing. This was our conversation. Me: “ hi. Is now a good time to take about a plumbing issue?” T&m: “no.” Me: “When’s a good time to call?” T&m: “probably never.” Then he hung up. I am shocked.