Taylor Flooring

We just had Taylor Flooring install carpeting in our master bedroom and are thrilled with the result. From the moment we first set foot in the store and met Peter, our experience was exceptional: Peter took time to help us make the very best choice and then came and measured and was available for questions while we waited for today's installation. Our installers showed up early and did an incredible, efficient job. If I could give more than 5 stars, I would!

I have used Taylor flooring for a few flooring jobs in my house and I can’t recommend them enough. Bill, the owner, is an absolute man of integrity and it shows not only in the quality of work but also in the fairness of pricing. Both Bill and Peter are helpful and knowledgeable in the showroom and always do a great job of talking through my flooring needs and suggesting what will best accommodate what I’m looking for. And the work crews that have come out to do the flooring installs have been personable and respectful to me, my family, and my property.

A total pro shop. Jim was patient, thorough, and knowledgeable. He came to our house - gave us prices on a number of projects, and did not pressure us. When the time was right, we called him, and he got us on the calendar that same week. They were in and out within 4 hours. Everything was put back exactly how it was originally. The flooring they recommended was quality, something that was important to me. Thanks Jim - I'll be using Taylor Flooring for all our projects moving forward.

We had our kitchen floor done and it looks great. Bill did the measuring and Silva did the installation. Good people to work with. Fair price and good service.

Customer service and communication is lacking. There are plenty of flooring companies that don't talk to their customers the way Bill talked to my husband. I understand he may have been asking quotes and may not have been in the proper way. But we are already going through a stressful process of trying to get anyone to come in to measure flooring the day of closing (since we don't have access to the house for 30 days post close and have limited time to get flooring done when we can move in) Choose someone that has compassion and respect for their customers. The advice may have been good, but needs to be executed in a nicer way to get a client.