Terminix

Do NOT use Terminix. They over charge and are horrible at communication. The technicians were nice and professional, so won’t talk bad about them. But the company overall needs some serious changes. They over charge and once the money is paid they forget about you and when it comes to scheduling, 0 stars. They don’t show for the scheduled appointment and then randomly show up some other day. When they didn’t arrive to the appointment they still upload that the “inspection is finished and appointment complete.” Wish I never signed a contract with the them. Horrible experience. Save your money and use a local business.

Perfessional and timely service. Things were communicated and completed well. Austin from Exclussion team was the Technician that serviced my house. Did a good job and took great care and attention to detail. Highly Recommend.

John was excellent! I’ve been a customer for a long time and he is the best., First of all he is very cordial and respectful. Then he ask the customer what’s your concern and then observe all problem areas and makes diagnostic plan. Excellent!

I will never again recommend this company to anyone. The appalling lack of proper communication that I have had to deal with is absolutely inexcusable and shows a serious disrespect to customers. No amount of apologies will fix the problem when they cant do a better job of communicating from the call center to the local branches when relaying information to book appointments and do a better job of communication with technicians who are supposed to be doing appointments. Furthermore basic common decency is sorely lacking when dealing with technicians to customers. If you can't be respectful enough to call or text to let a client know your on the way & or running late with an estimated time for arrival instead of leaving them waiting for several hours wasting their time then you seriously ar

I had an issue at my home that came up unexpectedly. I contacted my technician, John Ayer’s and he responded the same day to take care of the pest problem. Great service, as always!