Terminix

This is more a review for Joshua, the employee, and less so the company. While I'm satisfied with my Terminix contract overall, I just wanted to recognize Joshua for showing care and concern over possible pests in my home and offering to provide additional bait stations. He explained clearly how to use them and respected my time knowing that I was working from home that day. He was professional, friendly, and followed up afterwards to make sure I understood how to use the self installed stations.

The Terminix employee who handles our termite bait stations inspections each year, Steel Baptista, is fantastic. He is very polite, careful, professional,, and a hard worker. I always always enjoy walking around and watching as he checks the bait stations.

The service was excellent. Those annoying wasps are no longer a bother. Agent did a great job explaining the process and what to expect! Win-win! (Except for the wasps) good price too!

Arthur Harris has been our technician for several years. We are highly satisfied with him and ask that he remain assigned to our account as long as possible. In a time when many companies and technicians do just enough to call a job done, Mr. Harris does an exceptional job representing Terminix by consistently completing the assignment with care and thoroughness as one would their own home. We would like to recognize and praise the years of outstanding service and integrity in his work, as well as his much appreciated professionalism, communication, and respect. Mr. Harris stands out for surpassing expectations.

Our service technician, Ryan has been a reliable partner for several years and super easy to work with. It is good to know that our pest control needs are handled by experts in the space. Unfortunately Terminix customer service keeps on sending invoices with higher costs after service without advance notification. No longer reliable. 5 stars for service technician and 1 star for Terminix Billing/customer service.