Terminix

Fred Celeste originally came to my home for a follow-up inspection after I called to check on an attic insulation job that was taking much longer than expected. The attic space was only about 900 square feet, so I was surprised that the project had dragged on for more than three days. When Fred first arrived, he was professional, informative, and seemed knowledgeable about the process. I appreciated his clear explanations and expected that his presence would help ensure the job was completed properly. However, as the visit went on, my impression of him changed. After his initial walkthrough, Fred went outside to speak with the crew working on my property. One of the employees—a young man who had been doing the attic work—was chatting casually during lunch about normal topics like home lif

Worst service I’ve ever received. I had the “pleasure” of working with Brad and Samuel. Brad told me we had bedbugs infested in my father in laws room. We paid 2500$ and we set up a day for Samuel and his partner to come and exterminate. I got a text saying things we should do. I did a majority of the list and I thought I did okay. For Samuel To come and legit shame me and when I said what can I do he said it’s too late now.. I let it go.. I came back . Told them prior the upstairs had absolutely no contact. And he told me when I got home I was right. None spotted up here. But my side room which had all our clean stuff washed and put in there was flung everywhere like the room was annihilated I had clothing medication tools pieces to equipment tossed completely everywhere as if they were

1 star is too high of a rating, but Google doesn't let you give 0 stars. If you are even considering doing business with Terminix, don't! I have been calling Terminix every day for a month now to cancel a contract that I didn't even sign. They are charging me monthly fees for a termite service when all I wanted was to have a squirrel removed from my wall. The tech also duct taped a trap to my wall to "keep the squirrel out." The squirrel has since ripped it down and is keeping my kids up at night by running through the walls of my home. They charged me $3,000 for this. They are also charging me $112 a month for termite removal... I don't have termites. I have been told that the manager, Brett Elfstrom, will be calling me to fix this. He has not done so. This company is a complete and total

Someone from Terminix team tried to bind me into recurring service without proper explanation. Terminix support team later refunded me the money. Ask below questions to person who is selling and get it in video/audio recording for future reference. 1. What exactly is included in the service? 2. Is this a one-time charge or will there be recurring payments? 3. Are there any additional fees beyond the quoted price? 5. How long will I be under contract, if at all? 6. What’s the cancellation policy? 7. Will I receive written documentation of the agreement? 8. What happens if I don’t need the service after a few months? 9. What’s the process for disputing a charge or resolving issues?

We had this company come for bed bugs. We were quoted a price for three bedrooms, a living room, and a finished basement space. Only half the living room was treated and the basement wasn't even looked at by the person treating (they document what they check/ treat and it was not listed). After weeks of trying to get in touch with someone other than the call center, I disputed part of the charge on my credit card. Then weeks later someone from the office finally returned my call once the charge dispute when through. Months after I got a bill for the disputed amount, which led to weeks of arguing over the price due to not treating what was agreed upon. They then said they were going to send it to collections. Horrible company to work with. Would never use them again or recommend them to any