Texas Plumbing Repair 24/7

My water heater went out on the Sunday before Christmas. We called TPR to fix the water heater. Tristan gave us the options to fix an old water heater which would take a few days to get the part or replace it the next day. A 40-gallon water heater had a 6-yr warranty & a 12-yr life span. I asked about tankless and was advised that it had a 20-yr warranty which I thought would justify the extra expense so we went with the tankless heater. They came out the next day to install it. 1. I was advised that if I paid cash instead of using a credit card for the almost $6,000 bill that I would not have to pay the tax which sounded shady but hey it was almost $500. At 5pm, I was told that a check wasn't the same as cash so I had to put it on my credit card anyway since the banks were already closed

Young guy Blake came out, left van running, had someone in passenger seat with feet on dash in socks, was here all of 5 mins to drain a clog. My husband had already pulled the toilet for him, charged us $225, we would assume its unclogged so next night ran the washer, only to have our whole bathroom flooded with an inch of sewage water. Got all over laundry that was in bathroom closet, had to throw away a few pair of shoes, got on wedding dress, (still figuring out how to clean that) and was at laundry mat until 2 am saving our clothes, even went under wall into garage and out the driveway. Still cleaning up the mess in garage after cleaning bathroom. Even my back has gone out bc of this. Was told he could come back out but would charge us the same amt again. Had another company out that c

**It’s very convenient for the owner to tell everyone that leaves a negative review that they aren’t in the system. I clearly said in my original statement that it was in my bf’s name but it’s my $$. There’s no “false review” here just a bad owner.** Had them install all brand new piping in my elderly mom's house and I still had issues. My bf was the one dealing with them but I'm the one that paid for everything. I was told it would be done in one day but they took 4 days because they kept leaving early to go to other jobs, whatever I let that slide. Once all the work was done though I noticed the outlet for the washer wasn't working(he had made a hole to run the piping) so we called the plumber over and over until he answered and said they might not cover it but he would give us a call ba

We had the main drain plugged it was on sunday called them and they sent guy man out with in the hour . He spent maybe 15 minutes trying to unplug it and that it was not working . But we could see he was not really trying and he said we needed work on the pipe that was like 8 thousand and he got a guote for like seven thousand . We will not be calling them again Any we paid alomost 4 hundred a for doing nothing . I called the plumbers we usually use they came out the guy was great and he got it done and we are happy and guess what it was less money .

Young guy came out and left his work truck running. Thought he would be a pro and have my drain unclogged in no time. He looked at the clean out and said I needed to look with a camera, I thought it was included with the fee already. He then tells me I have a broken pipe under my house and will cost me about $11k. Said these are common for older houses. He then charges me $400 for 15mins of work. Said the camera fee was extra. I ended up calling My home warranty and they sent out there preferred plumber service and got my drain unclogged within and hour. And only cost $150 and said the pipes are fine.