Texas True Appliance Repair - McKinney

Stuart did a great job repairing our Whirlpool dryer. Communication was great and efficient in setting up the appointment. Stuart was on time, very knowledgeable and explained everything he was doing to diagnose and resolve the problem. He showed us the problem and had the part on his truck that needed to be replaced. Got it all put together, checked the operation of the dryer and confirmed that it was working properly. Left everything clean and ready to go! Will definitely call Texas True Appliance next time we need a repair. Thanks for the great job!

clothes washer was making noise. I figured it may be a bearing but the wife wanted to see if it could be fixed. We called for service. Came out and showed me the washer was shot. Leaking oil, bearing going out. Explained the cost to fix was about the cost of a new washer. I truly appreciate their honesty. We have used them in the past for our oven and they were very reasonable on cost and the oven works great.

Richard (the owner) came out around 10 am (within the time provided when service was set up) and took care of a warranty item on my SpeedQueen washer. Rich was professional, efficient and cordial and it was a pleasure to have him do the needed work. It was very easy to schedule a service appointment and he anticipated what was going to be needed and pre-ordered the part necessary to make the repair. Overall he did a great job and I would certainly use him and Texas True Appliance Repair again if a need arises.

They were great, scheduled same day appointment, Rich was really knowledgeable and honest. We had multiple appliance issues and Rich gave an honest opinion of what was worth repairing versus what might be better off getting replaced. Will recommended Texas True Appliance to friends and family and will use them again in the future.

Texas True Appliance Repair far exceeded a high expectations in repairing a two year-old refrigerator with an icemaker that was not working. Their responsiveness and professionalism was only exceeded by their kindness and generosity to ensure that the problem was diagnosed and resolved satisfactorily. The scheduler(s) were efficient AND empathetic. But the real hero for us was our technician- Colton. He was truly amazing. Knowledgeable and relatable… and committed to do whatever it takes as long as it takes to see that the problem was fixed and giving wise and practical advice based on his experience. This provider is definitely our go-to for appliance repair in the future. I give them the highest recommendation.