The Bath Authority of Indianapolis

We went from a bathtub to a walk in shower and they said it’ll will take 6 to 10 weeks for them to ordered everything was so excited for a walk in shower!! was not a good start wrong door and the floor is slippery hate it & there’s only 2 things that I like is the wall, & the showerhead, perfect easy to clean. It’s was only suppose to Take two days to put in and still not finish waiting on the shower door still !! They had all this time to get everything right before they came out to install it!! so we have half a shower. Had to go buy a shower curtain to use the shower very disappointed. still waiting on the shower door I highly recommend go somewhere else you figured that they wanna keep their company looking good that they would get this Blank done right trying to charge us more for

My installation team was Danny S. and Andy. They notified me before arrival that they would be a few minutes late. I appreciated that. When they arrived, they introduced themselves and were quite friendly. They explained in detail what they were going to do. Both were very professional in removal of our old tub and surround and plumbing fixtures; they placed tarps appropriately. Danny explained that the job should take a certain amount of time and they completed their work about when expected. The new shower looks amazing. The surround was totally sealed; Shower fixtures and shower doors were installed with great care. I would recommend this team to anyone considering having a bath remodel.

I had the pleasure of having Danny S. and Andy install my new walk in shower. They were very professional from the start, and made sure to update me throughout the process. I also was very appreciative that there was no mess to clean up after, as Danny and Andy made sure everything was taken care of. Very pleased with this crew and my new shower!

UPDATE!! They ordered the second tub. Made another appt for install on Apr 25th. IT WAS WRONG AGAIN! 3rd try they found one in Cleveland and a manager drove it to Indy. They finally completed the install on May 6th. Andre told me he'd call the day after to discuss compensation for the trouble. I've never heard from him. I tried to call him but he was on location. He charged us the full amount. That's not compensation. That's a slap in the face. This company is shady. Our first estimate was $16k, and I thought we did good by getting him to $10k. Don't do any work for more than half of your first estimate with Bath Authority. We placed our order on January 29th. They told us it would be about 6-8 weeks. They came to install our new tub/ shower in the 7th week. UNFORTUNATELY, someone, after

Our overall experience was fantastic! Our sales rep was wonderful with our consultation and our installer (Simeon) was extremely professional and did a great job. It took him just over a day to install as a one man team! Very happy with our decision to use Bath Authority to upgrade our shower!