The Bushel Stop

I called the pines/weston location around 9:50am with a very simple question and a young man answered the phone and was so incredibly rude for no reason. He answerd my question with "uhuh" and didnt say bye he just hung up. And I was being nice, If you cant hanlde nice customers Id hate to think what he is capable of around difficult customers. I would not feel safe around him.

Go here if you want a good selection for decorative rock and stone. If you're buying grass by the pallet you'd better check it a lot of times it comes in that has weeds in it.

Visited this site for some “jade green” decorative rocks I wanted for a large-scale garden project I’m designing & landscaping. Couldn’t find the green color anywhere else so headed out to The Bushel Stop as it was recommended. The three women in the service area were extremely kind & helpful. They have a very nice selection of rocks, planters & other garden needs. I really enjoyed seeing the “designer” color choices in rockery and the gorgeous lots of glass shards available. (Will take pictures of glass next visit; inspiring.) Service was also knowledgeable & efficient - my 4 bag purchase was handled with a smile by the young man loading vehicles. Overall, very satisfied with everything. (Would have appreciated some kind of promotional or sales pricing in one or more areas as land

In terms of what I was looking for GREAT But Customer Service is certainly lacking here. First ever visit, and my interaction when I went in to ask for how the stone I was interested was sold the “gentleman” behind the desk basically answered me as he turned and continued a conversation with someone else as if to say, he’s done with me. I left. And while they have a product I like, I will not spend my money here. RUDE. Btw I was looking to purchase more than “just a few pounds”. Disappointing and he may have been part of management in some capacity if I had to guess. (So much for being excited to stop in and make my purchase here)

The only good service I received was from the female attendee at the counter. The worst customer service I received in a life time was from a black haired man, maybe in his 40's. He was cold, dead eyes, like he did not want to serve me. Maybe I did not have a large order or because he was serving a woman.