The Cleaning Authority - Newport News

I just have to give a big shout-out to The Cleaning Authority — especially Team 6: Lorraine and Selena! They did an amazing job today! Both ladies were professional, friendly, and paid close attention to every detail. My kitchen and bathrooms look spotless — everything shines and smells so fresh. They were efficient yet thorough, and it’s such a wonderful feeling to walk into a sparkling clean home. If anyone’s looking for a dependable and detail-oriented cleaning service, I definitely recommend The Cleaning Authority — and if you can, request Team 6. Lorraine and Selena are fantastic!

I was scrolling, happened to see the review just left. I am actually RELIEVED that I saw the complaint's. I felt maybe that I was alone when it came to me dissatisfaction about the way this particular place in Newport News is ran. I have ALWAYS had bad conversation's with Dominica, when she answered the phone. She always rushed me off the phone and was aggressive when I needed something answered. It also seems she never called to check on the job after it was completed when certain people would clean. Who really owns this company? Hopefully She doesn't. I will never use this company again, thanks to Dominica. She really makes customers feel stupid. If I could get my money back, I would! Now I use MERRY MAIDS!

Team 8 is the best! They have been my team for many years and Oksaua has lead the team during that time. We have been very pleased and today Oksaua and Maria did a great job. The kitchen was sparkling. Thank you!

Just had my first cleaning with the Cleaning Authority with Any and Gilli - very pleasant ladies who were sent to our home. This was a deep cleaning throughout our home. We are so pleased with how nice and fresh the house looks! We have lots of pets, and the ladies were so kind and welcoming when meeting and interacting with our inside dogs. We stayed home today while the ladies cleaned. They worked diligently from about 9 AM until just after 2 PM. Along with the typical things being cleaned, our fans, windowsills, under furnishings, and air duct vents were cleaned. I can now focus on other things and feel great about my home being clean! Thank you so much to The Cleaning Authority, Ani and Gilli!

Faith and Marie were great to have in the house. They did a great job. We've been using The Cleaning Authority for a few months now and are pleased with the service.