The Cleaning Authority - Oklahoma City

Edit: I did not mention stained caulking. I mentioned grout. I knew they couldn't do anything about the caulking. The rest of the grout that is not caulking is still stained. Again, you are trying to make me feel like I'm ridiculous for complaining, as did your representative earlier, and did not address any other concerns I had. I am perfectly happy paying in full for the time that those ladies cleaned my space, as they deserve to be paid. I am not mad at them at all, I think they did a great job with what tools and lack of communication they had, I think that your management is the issue. I'm lowering my rating to reflect your customer service tactics. I have never had a professional cleaning before so there are a lot of things that I was not aware of, so bear that in mind. First of all

This has been the best experience! The owner came out and did the walk through and estimate. The communication leading up to today’s cleaning was fantastic. Today was the initial deep cleaning and they just left. This place hasn’t looked this good in years! The attention to detail is impressive. This is how you do it! Bravo!!

They did a great job on our deep clean 10/10 recommend

The ladies were so very thorough. Great. They were very considerate with me getting sick Thanksgiving and they were careful with the cleaning supplies. Even had extra person. Same 2 ladies which makes it more comfortable for me than constantly having different ladies. The ladies even found my missing black earing!! So happy

I have been a customer for almost a year and I have had a very good experience. Kimberly and Solano were nice enough today to tidy up my daughter’s stuffed animals! Thank you ☺️