The Facilities Group

We previously had a great working relationship with Expert National Janitorial. Their team was responsive, professional, and operated with integrity. We valued the partnership and delivered high-quality services across multiple sites on their behalf. However, since Expert National was acquired by The Facilities Group, the business relationship has drastically changed—for the worse. Our experience with The Facilities Group has been extremely disappointing and unprofessional. Despite fulfilling all obligations and delivering services as agreed, payments have been consistently delayed—or not made at all. Repeated follow-ups are met with generic emails, excuses, or complete lack of response. They’ve demonstrated a troubling pattern of hiding behind bureaucracy instead of honoring their finan

I was very excited to start working with the facilities group as a vendor. Unfortunately it has been nothing but a headache for my company. There’s no communication within the company. Their payout system is ridiculous. I would not recommend this company for vendors to do business with. I could go on. We have decided to go our separate ways with The Facilities Group. Please be careful when you go into business with them.

They are slow to pay, want to charge us to direct deposit our pay into our account. so many times have we been low on funds and they always seem to pay late. Not consitant in their financial obligations form my stand point. So glad the place we cleaned for National janitorial let them go so we are not working with the so we do have to deal with this circus of a company!!!!

Not good at all, their subcontractor completed work on October and still have not paid. They said it was a system issue, but that’s not our problem. Job done well deserves on time payment. It’s almost January and no word about payment. Do better!

Do not waste your time, they are a complete joke and a farce of a company, unorganized, unresponsive, the account managers are unprofessional, and to top it off we haven’t been paid since May, but they keep wanting to send over jobs that need to be completed. Not happening.