The Floor Doctor Inc

We hired Bill Chamberlain to refinish our floors. It was a nightmare. I would not recommend this company to anyone. Our floor are horrible and Bill walked off the job after calling me an old man.

Bill did a great job renovating and refinishing our 120 year old fir floors which required a lot of work patching in new flooring in water damaged areas including removing old tar and lead paint finishes. His price was fair and the floors looked great when done. He came back without any questions to fix a couple spots that needed another coat for no extra charge. He also gave great advice to help me in the DIY work leading up to the floor refinishing scope which helped me a great deal. I plan on using Bill for the rest of my floors as my renovation work continues. He tends to be busy so it can sometimes take a bit to get a call back but his work is solid, he is very considerate and nice to work with.

We hired Bill to refinish approximately 1000 sq ft of hardwoods in our home.  I was very impressed with the time he took to answer all of my questions while here estimating the job.  He was quick to answer any additional questions through e-mail and very helpful. His price was right in the middle of our other quotes, and seemed reasonable.  He also seemed like a hard worker, trustworthy and full of integrity. 

Bill was here on time the first day and things were off to a great start until it was time for the first coat of sealer.  Someone called in sick one day, then there were several days Bill said he would be here and never showed.  (He even said he would work on Saturday, and then on Sunday, but never did.) He always had an excuse and would blame his workers even though e-mail after e-

Bill did a good job with my floor buffing and resealing. The floors were sanded and refinished about 2 years ago and then my dishwasher started to spit water out, doing some light damage to the floors. Bill was one of the few contractors who would work with me and the manufacturer in the claims process. Most will not, or charge you to show up. He also suggested a solution that didn't require a whole refinish, pulling up baseboards, etc... It would have been huge hassle and problematic for my cabinets. The end result was nice, the boards that had swelled up were buffed down nicely and most scratches elsewhere don't show. I didn't expect the deep scratches to come out, but far more did than I had thought and it looks nice. It was a small job and they were done within a day.

Wow... My hard wood floors look amazing!! When we first bought our home we accidentally found old growth wood floors. Thinking that they were unrepairable planned on getting carpet. A great friend of ours recommended Bill Chamberlin (The Floor Doctor) to come and look at the floors before we ripped out the wood flooring. We called Bill and he come to our home looked around and with confidence, told us he cold make these floors look amazing..... He was right, My floors look amazing!! I'm so very happy with the work, price and professionalism we got from The Floor Doctor Thank you Thank you Thank you! I happily recommend Bill Chamberlin to anyone seeking great high-end wood flooring. J Davis