The Good Guys A/C

Had clogged drains and needed my entire AC unit fixed or replaced. One call to Ruben and he was on it immediately. After fixing the issues, I was very pleased with the work and quality of how he was able to complete the jobs in a timely manner...very polite and professional, not to mention it didn't break the bank!! Thank you Ruben 😊 you are now my go to repair man!

All you folks that think Ruben is so great better hope none of his work fails and causes damage to your house like it did mine. He refuses to take responsibility for water damage to my ceiling he directly caused by not installing a safety switch on the correct pipe in attic. I discovered a leak in my ceiling and he did show up to address it but left my house unresolved. He was unable to perform a simple task of locating the primary drain line and clearing that. He only cleared the secondary .allegedly, I believed him when he told me it was all good and the ceiling would ultimately dry and just need a simple paint touchup. Within the two days of his departure, the water damage ceiling area got worse and when I went to remove damage drywall so area could begin to dry. I discovered it was sti

Ruben was nice and polite and showed up on time. However he showed up smelling like weed and looking high. He walked through my house to give me a proposal and left my house smelling like weed. We had to open windows to air it out and spray with deodorizer. Per their reviews they probably do good work. Sorry to say we won’t be using Good Guys.

If you had one phone call to make please make it to the good guys. The woman who answered my phone call was so sweet, very thorough, and asked what I wanted and I what I was looking for. Not even a week later Bill the owner came out and after a thorough investigation told us what unit would meet our needs and addressed all my concerns with the 18 year old duct work. Not even a week later I had a group of amazing men showed up to my house named Tim, Adam, Jack, Ryan, and Nate. They were all very professional! Came exactly on time. They were happy excited to work and let me know exactly what was going on. The job site was always neat and clean. They worked around our family of four children and four dogs. You honestly would not even know they were here. Tim and Adam listened to all

Awful experience with this company. Spent an entire winter through snow storms without a heater because of their negligence. Ruben continues to guess what may be wrong with my system even after installing a whole new heater and continues to insist on charging me more and more. Oh and now my A/C doesn’t want to work either. This company calls home warranty and tells them I need new/different parts and charges me for install without even coming to my home for troubleshooting! Insane. Go with someone else.