The Home Depot

I bought the tool box, in the first picture thanks to Pixie for deceiving me. Caught my eye because it was a great price. I was told they would hold it so I can drive across town to get my truck (wasn’t expecting to buy a tool box today). I come back less than 2 hours later and they swapped out the box. I was under the impression I was getting the first box pictured. I told Roxanne this is not the box I was expecting. She mentioned the box I wanted was $548 but could bring it down to $448. I decided to return the box, cut my loss on my time and gas. However it took 30 minutes to return this box that never left the store due to their system. Erika mentioned there’s nothing that she can do and IT was going to have to help out. Now I just have to hope and trust I get my refund. Thanks Home De

I always have an outstanding experience at Home Depot @ Evans thanks to Steven and Josue. These days it’s honestly rare to find employees who are both willing and genuinely happy to help when you need a hand loading heavy or bulky material by yourself. Steven and Josue are the exception. They're both always happy to help and do so in an incredibly kind, patient, and helpful way, handling everything with such a positive attitude that they truly stand out. Shout out to Lucy and the girls @ the pro desk. Also very helpful. All of them are absolutely amazing and deserve recognition. Thank you, guys snd gals, for restoring my faith in customer service!

Absolute disappointment that I wouldn't have believed if my parents didn't show proof. This morning my parents came into your store to shop and while waiting for assistance my mother called me for advice on an issue they were having (I myself work at a hardware store). As I spoke to my mom she showed me several moments where Home Depot utterly lacked customer service skills, or even common sense for that matter. My 70 year old father was attempting to get concrete blocks for a project he was working on and asked for customer assistance several times as they did not have any on the first shelf and only had stock on the second shelf up. NOT ONE ASSOCIATE HELPED MY FATHER. He had to climb up on the orange cart and retrieve the concrete himself! Had he fallen that would have been his fault, bu

Ive shopped at this Home Depot multiple times before but today was exceptional. I had to interact with multiple associates for different reasons (access a locked tool, find a different item, get a propane tank, self check out) and every person I spoke with was beyond kind. Even associates I just walked past were quick to say Hello and ask how I was. I appreciate the products and prices at Home Depot but today, it was the customer service that left me super satisfied. Thank you.

I actually think this is a great store. I saw one major problem. It appears the folk in the plant and nursery department are AOL. There were easily ten baskets with dehydrated plants. Plants this store will toss out. Some plants, citrus trees with crispy, wrinkled leaves sealing for full price. Shame Shame Shame Here are pictures