The Pond Guy

I had a wonderful local water feature company. Unfortunately, they went out of business. The Pond Guy has filled that space wonderfully. They are a great resource for information, sell quality products at a good price and have excellent customer service. I will continue to use, and recommend, them. I miss my brick and mortar store, but they are the next best, or maybe even better, thing.

Re: The Pond Guy Order # 1177644 Web Reference # 2197170-TPG. My Husband and I been loyal customers since 2021 after acquiring a home with a pond and the previous Owners nor the association could recommend anything nor knew anything. So Did some Google research and had good results with PondClear and MuckAway. Fast forward to 2024 and an intrusive weed was introduced an evil act by unknown ( but speculated) conspiritors. The PondClear and MuckAway were working but just not as fast as this thing would grow back including with manual removal of course. I also searched other 3rd party brands they didn't work AT ALL. I also took the Pond Guy pond quiz, however went with the first thing but the product also slowly visible results. Contacted support and they did a great job helping me with m

Bought the Clear Vac pond vacuum which didn't work. Spoke to several knowledgeable people by phone who were very helpful and answered all y questions quickly. In the end it looked like the unit was sent without one float which made it not work properly. I am returning it and ordering a replacement.

This is a great place. I have a small pond and they have answered so many questions for me. I have purchased quite a few things from them and they always arrive quickly. They recently helped me with my pond turning green. The told me how to treat it and I was so happy to see it went from this to this!! Thanks pond guy😊

Gee they were recommended by my son in law in Colorado. I spoke with Jenny M. Via chat and she was very knowledgeable about my red algae stain. Product shipped same day and can’t wait to use it. Highly recommend this company for their customer service!! See the red stain ! I’ll let you know and see after algae off!