The Water Restoration Group - Property Damage Restoration Service

Extraordinary service from the Water Restoration Group. Our 1500 sq foot condo was under 1" of water from an AC riser fracture at 1am Sunday morning. The company was on-site by 3:30am with equipment to remove water and mediate moisture. Thanks to workers Luis & Mikey who showed up Monday to continue the mediation. The personnel the showed up early Sunday (I don't have the nams), were professional as well in dealing with us and the water damage.

We had a great experience with Water Restoration Group, especially Nelson and his exceptional team. They were very professional, attentive, and took the time to explain everything clearly. Their attention to detail and cleanliness really stood out, and they treated our home with care and respect. We were truly impressed with their service and highly recommend Nelson and his team!

They are a real treasure. Professional work and auditing. Very nice crew. State of the art equipment. I’d specifically like to highlight Manuel. Perfect English, great communicator. Answered all of our questions and made us feel like we are in good hands. Made the experience as pleasant as it can be.. Hopefully won’t have any more incidents, but if we do I’d call them back. Well done.

WRG did an excellent job handling the water leak remediation in our residential units and hallways. The onsite team was professional, efficient, and respectful throughout the entire process. Communication was clear and the work was completed to a high standard. Rumel was especially outstanding — responsive, attentive, and truly committed to great customer service. Highly recommend WRG for restoration services.

I have had the pleasure of working with Yinet Olazabal for many years across various companies, and I can confidently say that WRG is the best service provider she has brought to us. Their professionalism and attention to detail make our jobs as property managers much easier. Yinet is a delight to collaborate with, and the WRG team consistently responds promptly and provides excellent service and assistance.