ThermaCare Heating, Air & Electric

I had a fantastic experience with ThermaCare Heating, Air & Electric when I needed my old furnace replaced. Leonard came out to my home to give me an estimate for a new, energy-efficient furnace system. My original heating setup was over 20 years old and was costing me a lot on my electricity bills. Leonard was very knowledgeable, friendly, and professional throughout the whole process. After getting quotes from a few other companies, I found that this company gave me the best information and a fair price. The positive reviews I read about them were definitely true. On installation day, Leonard and his team arrived right on time, carefully laid down tarps to protect my floors, and got straight to work. They were very polite and kept everything neat and tidy. The whole furnace installation

When our furnace stopped working, I first called a different company for help. They quickly told me the furnace was unsafe and needed to be replaced, which sounded expensive. Wanting to be sure, I decided to get more quotes and found another HVAC company. When Patrick arrived to give me an estimate for a new furnace, he asked about the situation and listened carefully to my concerns. Patrick was surprised that no one had actually tested the furnace, so he suggested their technician, Leonard, should come by and take a proper look. Leonard did a thorough inspection and found that the furnace could actually be fixed with just a new circuit board and motor capacitor—at only a small fraction of the price I was expecting for a full replacement. I was so relieved! This company really put my famil

During a recent heat wave in Concord, our air conditioning stopped working. When I contacted the HVAC company, Patrick responded quickly and was able to come by within a few hours. He carefully inspected our system, explained different repair and replacement options, and provided a clear quote that laid out each option and price. The whole process was very clear and easy to understand. Since both our furnace and AC were old, we decided to replace them. The installation was booked for the next week, but since it was very hot in the house, Patrick kindly offered to lend us a window AC unit the next day. He personally delivered and installed it, which made a big difference while we waited. On installation day, Leonard and Theodore arrived right on time. They were professional, respectful, and

The team was very quick to respond to our initial email, and they continued to answer all our questions promptly over email throughout the process. We didn't have to call them on the phone at all, which made things convenient for us. Patrick came out for the first walkthrough and estimate. He was friendly, professional, and took his time looking over our old heating system. He explained the options for upgrading in simple terms while checking both the house and the yard. When it was time for installation, the crew did an excellent job putting in our new air conditioning system and replacing the gas furnace. Javier was very professional and walked us through his measurements and planning before starting. Leonard handled the system startup testing and was also a pleasure to have in our home.

working with javier and thermaCare Heating, Air & Electric was honestly the best experience i've ever had with an hvac company. every part of the process was handled really professionally. for example, they carefully measured my home in concord to make sure the new system was the right size—turned out my old system was actually too big by a ton. javier suggested a new setup for the equipment in the attic, which made the airflow much better. they also installed a top-notch variable speed heat pump, which is way more efficient and keeps my home so much more comfortable than my old single-speed system. they offered great financing options and always answered my questions quickly and politely. new return vents were added, which made the air feel more balanced throughout the house. the installa