ThermalTran Mechanical

We were so pleased with our ThermalTran heat pump service visit that we signed up for on-going inspection and maintenance. Our technician, Jason, was friendly, knowledgeable, and thorough, very pleasant to deal with.

Nothing but a great experience with ThermalTran! I found ThermalTran through Bosch's online installer locater and gave them a call after another local company failed to show for an estimate. We were going on over a week without heat in our home and were using four space heaters with two young kids during the coldest week of the year in eastern North Carolina. I called the office on a Friday afternoon and spoke with Tiffany. The following morning I heard from Ryan (company CEO) who took time to reply to my online inquiry while on a flight. Shortly there after, Chris (Service Dept.) gave me a call and said he could swing by to look at our system. Chris took the time to do a quick fix on our system to get our heat strips up and running at least for the weekend while we awaited an estimate. Es

Your men showed up on time and ready to work. They were up on the roof and back down in no time with a plan. They had our other unit back online and working great so quickly I could not be more pleased with their work. Excellent job guys and thank you from the owners of CB Market and Deli!

Wilmington is spoiled for choice when it comes to heating & air companies. They all have really high ratings, which is great but can make it hard to choose one. ThermalTran won me over with the charm and humor of their Our Team page on their website, and I'm so glad I chose them. They did good work, they were really nice, they made an active effort to charge me less than they could have, and they did an excellent job of teaching me things about my house I probably should have already known without ever making me feel stupid. They (owner Ryan, Tiffany in the office - a gem, and multiple technicians) were all super accessible and available to answer my questions, even after our business was done. Highly recommend!! Thanks, guys!!

Great company! We have been using them for years and they provide excellent service and are very responsive to any questions. They have always been honest and operate with integrity. We feel we can trust them when they say something needs to be replaced.