Thermo Mechanical Service

Technician Riley come out to troubleshoot my marine A/C, he was on time, polite and capable. He did a thorough job and determined that the system needed to be charged with refrigerant. He took the time to verify both the cooling and heating were working properly before he left. It wasn't cheap but I feel like it was a job well done!

Our AC/Heat unit stopped working for us this week. It all started on Monday. Due to the weather, they came back out Tuesday morning, and got it working again, but then it stopped working again on Wednesday afternoon. They came back out Thursday morning, and had a new unit installed and working by 4pm on Thursday. The guys that came out to work on it were great. They had a fast response time. This is not the first time we have used them, and it will no be the last.

I've been using TMS Thermo (also goes under the name of Matthew Kandefer Plumbing & Heating) since their acquisition of Danforth's Residential customers (a few years). Our Air Conditioning has given us some trouble in recent years, mostly due to age, and whenever it needs service these folks are here to do it. Summer months tend to be busier on the schedule, especially at the start of the first major heat wave, but they will work quickly once on site to get the cool air flowing again. My best experience has been with calling them on Thanksgiving Eve late at night for service on the furnace, after it failed to fire up (first time for my unit). Common with Buffalo, it was going to be very cold out the next day (that's when everything breaks right?). I was surprised to get a call from them o

So I woke up at 3:30 am to a very cold house. Inducer motor on my furnace stopped spinning. Called Tim Joldos at 8am on what has been the coldest day of the year. He had me set up with a new furnace to replace my 21 year old clunker and a crew working on it before 10am! Tim even set us up with 0% financing and a cool WiFi thermostat as a bonus. Anyway from worrying that my pipes were gonna freeze at 3:30 am to sweating at 7pm!! Great service and a very professional crew. I can’t thank you guys enough.

Josh is working at my place today, he's kindly, professional and perfect! Thanks again!