Thiele

My aes bills have been extremely high, around $700/mo for a 900sqft home. I had Jackson come out to evaluate. He was very thorough and tried his best to find anything that could be causing the bills to be high. Everything was perfectly fine with our outside unit, thermostat, and garage unit. Advised us to look into having our water heater evaluated. I appreciated his thoroughness and honesty. He was very informative of everything that he was checking and helped me to gain a better understanding.

The winter storm knocked out my furnace, and within 3 hours after my initial call, Thiele had sent Jackson to my house and he had us back up and running. He even gave me some helpful tips on helping heat the house more evenly, and troubleshooting tips for the future. My primary concern was making sure my wife and son had a warm place to live, and Thiele made sure we had nothing to worry about. I recommend them highly!!!! Thank you!!

Thiele is always so good to work with. Had a Technician out for our annual furnace maintenance. When he saw that the "water pad" on the humidifier desperately needed to be changed, I confessed that we had "skipped" our maintenance last year (just never got around to calling to schedule). No shaming, just helping us see why it is so important to change it, then showed us how we can change it ourselves if we want to. Great guy (we've never had a not-so-great guy from Thiele). They're the best!

Technician showed up on time and ready to go. Explained our issue and we discussed next steps. He then checked several areas of concern and located a couple of issues in which he promptly took care of. We are back in business with our system working properly. Our technician was knowledgeable, a good listener and very capable of the repairs.

Service was quick and efficient!! Heat had been out for over 24 hours. Thiele came out and was able to diagnose and do a quick repair of our furnace. Didn’t expect to have the part available however our technician was able to locate the part and the furnace was up and running within an hour!!