Thomas Air Conditioning And Heating

Our A/C stopped cooling the house on a Saturday and Brett was able to fit us in on the following Monday even though he had busy schedule. Brett was able diagnose the problem and give us a clear understanding of the issue with our indoor coils & outdoor A/C unit. Brett’s hard work got our 90F home to comfortable 72F home. He left our home clean as when he first arrived and followed up with us to make sure we knew how to register the parts installed to get product warranties.

We have had a very different experience from the negative reviewers here. We have been using Brett Thomas for our heat pump maintenance for years. He has always been responsive and punctual to appointments. He is very knowledgeable, detail oriented, and is direct with recommendations and options. When our aging inside blower system failed to deliver AC on an extremely hot night last year, he was at our house by eight the next morning. During COVID, supply issues were impacting the availability of units, and Brett was candid about the wait time. He gave us a few options to consider, and the quick temporary fix got us through until our new blower system came in two months later and was immediately installed. Brett has always been kind and friendly with us. He is not a corporate guy but a sol

Brett was very professional and kind. My central air went out and my Dad recommended I call him. He was able to come out the same day! Thankfully he had the spare parts needed to get the unit up and running. He advised me that I will need to get a new central air unit. He made some calls and was able to find a unit that was budget friendly and came back two weeks later to install it!! It has been a blessing he could help me so quickly. Thank you so much Brett for all your help!!

Bret installed a new AC/Heating unit for our house. The original one was not properly sized. Bret explained that a larger unit with better efficiency would work better for us. This unit keeps us warm in the winter and cool in the summer. This unit is performing much better. Bret showed up when he said he would and finished the retrofit for the price he promised. The cost of running the unit Bret installed is less than the original unit. Great customer service.

Brett came right out same day when furnace wouldn’t start. Less than an hour later he had it fixed. I expected to pay a lot more. I now use him for all my rentals too. It’s hard to get that kind of service and knowledge with the big companies