Thomasville Restoration (Formerly National Restoration, LLC)

I would never hire this company again! We hired on 2/1/23 and signed a contract to repair roof damage. We have had multiple leaks in the same spot since we hired them. They failed and did an ineffective job. On 1/9/24 we had water leaking from the same exact area hired to repair in roof, it had only been 11 months since hired for the initial repair, see photos. We requested corrections for the roof to the owner, Mr. John Marroni however refused. They did a terrible job and we spent thousands of dollars and they didn't do it correctly. Have to hire a new roofer and mitigation services within less than a year of repair.

I am so grateful for the services provided by National Restoration. When I called them in the late afternoon on a Friday because there was a leak from the upstairs condo. The project manager Julia was at my place within the hour. She assessed the situation and called in Tim and Drew who set up more equipment than I thought could possibly fit in my bedroom. Throughout the week they continued to keep in contact with me coming out several times to check the progress. (That was Keith and Rob). Everyone I spoke with was kind and considerate. They explained things clearly and treated my home and belongings carefully. Working with them took a little bit of the stress of an extremely stressful situation. Highly recommend.

From the moment National Restoration arrived to handle the cleanup, the experience was outstanding. Their team communicated clearly and consistently throughout the entire process, making sure I always knew what was happening and what to expect. They were incredibly knowledgeable, responsive to every question, and moved quickly to get the job done right. It's clear they care about both the work and the people they serve. Highly recommend!

Fantastic service from start to finish! The team arrived quickly, assessed the water damage in my basement, and got right to work on mitigation. They were professional, thorough, and kept me informed every step of the way. My basement is now completely dry and restored, and I couldn’t be happier with the results. Highly recommend!

My basement had water due to washer malfunction while I was away. National restoration team was very prompt in responding calls and visiting the site. Team reached within few mins of my call. Fantastic work done by Julia, Juan & Tim. All the work was carried on smoothly. It was like one stop shop. Julia was also very prompt in answering calls & explaining the whole process. She also coordinated with insurance company for us. Tim & Juan were very helpful and patient. They addressed all our queries & questions without getting annoyed or irritated. I would strongly recommend National Restoration for your restoration needs.