Thompson Creek Window Company

Great Co.!! The salesman was great answered all my questions spent a long time with me very patient with all my numerous questions! And always got back to me with any more questions, and was there every step of the way if they're any problems! Like when they're arriving! And when there was a minor problem with the order it was taken care of immediately! As soon as I texted him he got back to me right away! No waiting hours for a return text or call! And the installation team was SUPERB!! They got here on time and did a super job and cleaned everything, making sure all debris and old windows and sliding glass door were all taken away when they were done! And the lead installer Dave was great too!! Making sure everything was done to my satisfaction! And also was very polite and answered all

In August of 2023 we had a new front door and very large living room window installed. While all seem well with the window, now two years later and the door is still not properly installed leaving gaps causing light and cold air/hot air to come through. Over the last two years multiple people have been out, multiple “fixes” done and the same this each time. The door replaced three times, the frame replaced once etc., and still not fixed. Now when I call they must have my number noted as “do not answer” because when I call they don’t answer. 9/8 I called since 9am. Finally I called them at 1pm from another number and they answered immediately. I would never refer anyone to them and will never do business with them again

What a terrible company! For those that are looking to re-do their siding, do yourself a favor and look elsewhere. I hired Thompson Creek about two years ago to re-do my siding. This is what I got: they sent a subcontracting crew of apprentices with maybe one journeyman. In the process of installing the siding, they damaged my brand new windows, damages quoted at $1200.00. After the installation, I immediately informed Thompson Creek that their crew damaged my new windows, provided invoices, and heard nothing. Now, two years into our sidings, I’m starting to see signs that the crew that Thompson Creek hired to do my house had screwed up. The front of my house is starting to bubble, see photos. There’s no reason why I paid $30,000+ and should get these results. For this quality, I could’ve

Thompson Creeks Quote & Assessment prior to the job: Rob Zajac was great, he was very honest and took the time to ensure the measurements were accurate. He came back twice to confirm the measurements bc some of our windows are custom sized. Thank you Rob!! Thompson Creek replaced 30+ Windows, converted single to double front 🚪door and put 3 new storm doors: Wow, I can’t express how impressed we are with the entire crew, led by 2 Supervisors; Alex and Hada (sp?) plus 4 additional workers and Project Manager, Bob Martin. They were extremely responsive and listened to our concerns and suggestions when applicable. They were considerate to our house, installed the windows effectively, and made impromptu necessary changes that were asked by my husband and I. They removed old wood and replac

I got a new screen and front door put in a couple months ago. The salesman was polite and not pushy, the installers were great and respectful. I really like the door. I wanted to wait to write up the review to see how I liked it. It was a bit expensive, but you get what you pay for. I’m really happy with the door. Bane loves the new door too. Now he can look out the front.