Tidy Tank Plumbing, Sewer, and Septic (Formerly B-N-K Plumbing)

By far the worst customer service I’ve had ever in my life and I’m 57. The guy was so rude on the phone would not let me talk at all or ask a question just some rich guy that took over the other company and don’t know what he’s doing and way overpriced literally double of almost anybody else in Lake County insane good luck with your new business

Brendan and Mike from B-N-K Plumbing did a great job on replacing my hot water heater. I attached before and after photos that show their attention to detail with the install. They were prompt, friendly, and professional. The install took about an hour an half. They provided me advice on maintaining the new unit, and took away the old tank. I highly recommend their service.

Used BNK because American Home Shield sent them to me for a leak in my upstairs shower. It was diagnosed as an improperly installed shower drain causing the leak. In addition to repairing the drain, they said they also had to bring my plumbing up to code and blow a hole thru my shower tile to get to it. This is our new house that was remodeled right before we bought it so I was a little shocked but trusted them. They charged me $750 and the warranty company an additional $400. Initially I was happy the leak was "fixed" until 3 days later when we used the shower, hole taped up, that the leak appeared worse! Called BNK , supervisor came out. Had the nerve to tell me I must have had 2 leaks. (It was actually just the caulk around the shower that was leaking the whole time, not the drain) . AN

THIS COMPANY IS A SCAM!!! DO NOT CALL USE THEM IF YOU HAVE A HOME WARRANTY!!!!!!! I had a BNK PLUMBER come to my home due to temperature in hot water being inconsistent and not working properly. Not even half way through filling up a bath the water goes from hot to lukewarm. The guy showed up at 11am and was done by 11:20am, he checked the temperature on my water heater and was done stating, “it’s up to temp, I did my test.” He filled up the five gallon bucket a few times with a thermometer. I said is there any other tests you can do, or maintenance? He wasn’t having it, he said it’s up to temp I did my test.” He refuse to do anything other test or check the sediment as I suggested, he was in a rush to leave. He then said, “it’s is an old water heater, from 1995, but we have to wait fo

We had the pleasure of having Brendan come out and help us fix our water tank - replace a valve. He was so fast and efficient! Super kind and great energy. Very thankful they were able to come out so quick!