TMFG, Inc.

Every piece of quartz was cut short or the shape didn't match. The bathroom vanity top drawer wouldn't open or close properly. As they had to re-make pieces, they got angry. The bath sink was in the wrong location. I had specified not to be centered to the cabinet because of the drawers. The installer called the owner Agustin and spoke rapidly in Spanish so I couldn't understand. When I spoke with Agustin he said he won't fix the issues and called me mister perfect. Denise had been nice and said they would look into the issues but, the installer Jorge pushed between us and blocked me into the small bathroom and spoke in Spanish to her. Later when i mentioned to Agustin on the phone that denise had said the issues would be resolved with the bath sink location Agustin said "I'm the owner

Counters look nice. The old backsplash they removed left holes in my walls. They don’t do plumbing or backsplash yet destroy your wall removing backsplash and oh yea, they don’t repair walls. Oh, they never re mounted the dishwasher to the new counter. They said this is plumbing………. Not sure how its plumbing. Price was right and the counters look great…….. maybe just normal contractor headaches? They told us in advance about not doing plumbing or backsplash, just surprised they left holes.

They did a great job. It looks good, it’s level.. A small chip occurred on the edge several days after it was installed (not the installers fault). I called , let them know it was not their fault and they are sending an installer to fix it. No charge! That’s what you want with a job like this. I have a small business and I tell my staff how important customer service is. This is a good example of great customer service. Thanks for doing a good job and following through.

Lies after lies. Augustine the owner is a big headache to deal with. He will curse and threaten you. 1 day job took 3 days. He will yell at you when you say you're not happy with their work. Just a poor businessman with a bad attitude. The guy will come out acting nice but changes after he gets his deposit and the contract is signed. Threatened to put a lien on my house when I told him I couldn't pay him the rest of his money unless my backsplash was fixed. They brought over the backsplash in 3 different pieces where 1 of them were a lot thicker than the other 2. He tells me that's the way it's suppose to be and when I say it's not, he calls me a a $$ h*** and then continues to curse at me in Spanish. The installers had nothing but bad things to say about this guy too. Maybe the ne

When I picked out what I wanted as a paying customer, the owner said"it's not goi going to happen" and said he can do a different type of countertop.. I trusted him as a professional.. They installed the countertops, but left the job undone for over a week. The backsplash was left undone, but i was asked for the remainder of the payment. I'm smarter than that and said no... When the project is finished. I'll make the final payment.. I feel they only came back to get the rest of the money. I liked the brother of the owner because he got the job done and was professional and respectful. Had I paid him when the initial job was done, I feel they wouldn't have come back to finish.. Ill not recommend this company to anyone, and certainly will not be a returning customer for many reasons. But wha