Tom's Carpet and Flooring Outlet

We recently replaced most of the flooring in our house and had a couple of good sized pieces of carpet left over. We decided that we wanted to have those pieces bound to use a rugs at least for the short term. I did some research and found that Tom’s carpet provided that service. I had considered doing it myself using some adhesive type binding products but found that Tom’s price was not much more than the other and having it done with a machine would be much better. The people at Tom’s were very friendly and helpful. They did a good job of squaring up the pieces and they matched the color perfectly. The quality of the binding is very good. I would definitely recommend Tom’s. And our cats are happy to have a soft place to chill out other than on the hard tile.

Fantastic experience from start to finish! I was looking for a terrazzo look in a luxury vinyl product. After striking out on my search, I called Tom's Carpet and Flooring Outlet and spoke with Tucker. He knows the products inside and out and recommended the perfect flooring for the lobby at my dance studio. Our building is about 100 years old, and the installers did beautiful work. It was no easy feat—they had to get through four layers of old tile and deal with a very uneven subfloor. When unexpected complications arose (through no fault of Tom's Carpet or the crew) due to our quirky old building, the team handled everything flawlessly. Communication from both the store and installers was excellent, and the installation team completed the additional work quickly. The floor itself is ab

We bought flooring from Tom’s carpet around 5-6 years ago. The sales process was great! Excellent service on that part! However, they need credible installers. We had a guy named Adam who installed our floor. The first problem was… he installed our floor over an old vent that did not work but he did not put a support over the vent hole. We specifically asked him to do this. Our couch leg went through the floor. We had someone from Toms come out to look at the problem. He asked us if a guy named Adam installed our floors. He said he knew his “ work” when he saw it. Luckily our floor was under warranty so it was fixed. Fast forward a couple of years later…. our floor is bucking up and breaking apart. We will be going somewhere else to have our floors redone.

Tom's Carpet put down the carpet in our three bedrooms. I got quotes from three other flooring companies, and Tom's Carpet was the most polite as well as being cheaper than the others. They were professional and informative at the store, and helped us pick exactly the type of carpet we wanted. And then, on the day of install, the workers were courteous & industrious. They worked very hard to get our carpet installed in one day. I highly recommend.

We needed a couple small rugs & a runner for a hallway. Something simple but a little plush, without breaking the bank. Found what we needed from an awesome selection & Jody was great! Had such a good experience we went back a week or so later for another rug since their prices were so great! Excellent quality, great variety to choose from, knowledgeable & friendly service (Thanks again Jody!), & with their prices & sales- we will definitely be back!