Total Lawn Care

I have used total lawn care for a few years now to plow my driveway which is very steep so can be a real nightmare in the winter. They use to do a great job. Very reliable would come multiple times a day/overnight in the case of a big storm. But this year they have really dropped the ball. They dont come until the very end of the storm so in the morning when i have to leave for work or when i get home at night the driveway is impassable. And when they do come they leave piles of snow on my driveway so it is still nearly impassable. They used to answer the phone reliably when I called but recently no one is ever in the office. I have left 4 messages all of which have gone unanswered. For what I pay for this service it is wild that they have been doing such a bad job. Will be switching next

I have received lawn care services from Total Lawn Care (TLC) since 2011. I have been complimented many times on how healthy and beautiful my lawn looks, and I always reply that all the credit goes to Total Lawn Care. In addition to mowing services, I receive lawn maintenance and chemical applications, including tick control, fall and spring cleanup, and snow removal services. The office staff and ground crews at TLC are always personable and professional. When I need something done, such as mulching, landscaping, or tree work, I quickly call Caroline, the Office Manager, to express my request. In turn, Todd, the TLC Owner, quickly responds with an estimate, and shortly after, the work is scheduled and completed on time. The quality of the work consistently exceeds my expectations.

My family has used Total Lawn Care for many, many years. They are very thorough, arrive on time, and clean up well. We recently used them for fall leaf cleanup. They spent the better part of 90 minutes clearing our entire property of leaves and other debris. All of it was put at the edge of our property to prepare to be taken away in their trailer. One of the men came up to the door and said a part of the trailer had broken and they'd be back. Sure enough, the very next morning they were back and removed all of the debris promptly and carefully. We will continue to use them in the future.

Todd and his super friendly team have been part of my "extended family" since 2019. They take care of my lawn from spring through the fall and take on the snow in the driveway when Upstate NY's winter hits you with all its force. Sometimes, when needed, they will plow your driveway multiple times a day. Whenever there is a problem or a question, just give them call!

We have been customers of Total Lawn Care (TLC) ever since we moved here almost 30 years ago. Initially TLC took care of spring, summer and fall clean up, including pruning and care of trees and scrubs. One year our whole front yard had to be redone because of a sewer pipe break. TLC came up with a new design and did all the work. Over the years TLC has installed several walkways, and placed bushes and trees on both sides of our property to give us more privacy. More recently TLC has been mowing our lawn. We appreciate TLC's abilities to do many things to meet our landscaping and lawn care needs.