Trane Supply

On 11/4/25 I ordered a part and the gentleman at the counter Instructed me that it would be ready for pick up on Friday 11/7/25. I had a job in Mooresville Friday morning that ran over, but I got on the highway and zoomed to this Trane location And made it in the door at 4:57 PM. I tried calling twice to see if I could pay for the part over the phone so I could just walk in and pick it up, but I stayed on hole several minutes each with no one coming to assist me. (Picture of phone records included) I pulled into the parking lot, which is visible from the front counter and ran up the steps and made it in the door with at least two minutes until closing. As I ran up the stairs and walked in the building. A gentleman was walking towards the door and looked back at his employee and said “ I gu

This is the brand you can trust I like the new location They are doing awesome, always

I absolutely love working with these people! Great group of gentlemen that are 100% customer focused! Always a privilege to get to work with them!

Unless you have a couple of days to waste, don't bother calling these guys. You'll sit on hold for hours. You might have better luck calling McDonald's for tech support!

Nothing but problems out of my trane heat pump. I have more money in repair bills than what the unit cost me brand new. It's a constant money pit