Transtar A/C Supply Inc.

Transtar A/c supply inc sold me an HVAC capacitor but charged me more than double using a different item ID. When I disputed the charge, they admitted to intentionally overcharging on low-cost items. Purchased capacitor TRCFD405 while they charged me for PRCFD405 capacitor. Unacceptable business practice. Buyer beware! Unacceptable business practice. Buyer beware!

The employee who helped me has a bad attitude. I don't think everyone is like that, but they should be trained to respect the customer and be more friendly.

On a hot summer day my AC capacitor gave up. Online store sold for $16 a piece. Not willing to wait for delivery, I went to this store. Their price was $48 a piece, 3x as online price. I was also told that once I take it out of the store, there would be absolutely no refund and no exchange. Not impressed by neither the price nor the return policy, I walked away from this store. I bought my capacitor from another local store for $23 a piece.

This place is absolutely worst. I was planning to do some work on AC. I purchased a capacitor from this place. When I opened to replace the capacitor on preventive basis, it was wrong size. It was supposed to be 60/7.5 and I bought 45/7.5. When I asked to return it, the staff refused to return it. They stated that it's no return. I was not told about no return policy when I bought it last Saturday. Absolutely scam place and can't be trusted to do business with. When I told them that I wasn't told about no return and I didn't even open the package, they guy said they should have told you. Like what the heck, why do I need to pay for your staff's mistake. So if you buy something and it's wrong size or doesn't work, you will have to pay for it again. Buyers beware.

Absolutely I will never come here again. Customer service was very bad. Prices are so high. I am a hvac contractor coming for a run capacitor which they charged over $16 while it costs about half of it at somewhere else. I said I am a contractor that I should have the contractor price. They said that is the price for contractor. Bull….*#!?