TRI-CITY MECHANICAL

I had an appointment scheduled for 11a. No call no show. Then no one is returning phone calls.

The owner who I was texting, stopped replying without any explanation. Terrible customer service. Additionally I’m reading he doesn’t return to jobs after taking payment. Will not use and I strongly do not recommend.

I give 2 stars because I had to keep calling for almost 4 weeks to have my job done after they were paid in full. They were quick on response when i called to have the service started and quick to come and do the job, wasn't quick to complete. I called a few times and left 3 voice-mail, 1 was responded to, and I called and spoke with the rep on the phone twice and never got a call back. If I didn't have to go through all of this to get the job done, I would've given 5 stars. Never nice ppl.

I had a great experience with Dave and his team at Tri-City mechanical. I found his name on the permit for the water heater that was installed right before I bought my house. I called him when it stopped working, and he came out to fix it covered under warranty entirely. Even though it was just a warranty fix he still responded quickly and got the work completed with careful attention to the fixtures and issues that created the mechanical problem. 10/10 will be using again in the future if I have plumbing mechanical needs!

This company's work was NOT done up to code in our house in Hamilton township. We had to schedule them to come out to fix the work they should have done right the first time. They NEVER showed up, never called, and haven't responded to our multiple emails and phone calls since then. I would NOT recommend them to anyone.