True North Restoration of Kansas City

Liberty, MO · Water damage restoration service

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Liberty
#10
of 61 home service pros
City Percentile
57%
rating percentile
Address
True North Restoration of Kansas City, 1937 Surrey St, Liberty, MO 64068
Phone
(816) 476-1628
Website
kansascity.gotruenorth.com
Status
Open 24 hours

True North Restoration of Kansas City is a home service pro located in Liberty, MO. It is one of 61 home service pros listed in Liberty. Its 4.9-star rating is above the Liberty city average of 4.6 stars. It ranks #10 of 61 home service pros in Liberty. There are 10 photos associated with this location.

About True North Restoration of Kansas City

​True North Restoration of Kansas City delivers reliable water damage restoration, fire damage restoration, and biohazard cleanup for residential and commercial properties. Locally operated and BBB accredited, we focus on honest service, quality... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Kent Rockwood Tyler · Jan 2025

I contacted True North to help me consolidate the mess in my house. I'm getting ready to move soon and needed organization. I was unable to do a lot of tasks as I am waiting to get my hip replaced. I did help as much as I could, but had to rest a lot because of severe hip pain. They were on time, very polite, kind, and thorough. They were good at figuring me out meaning they eventually could tell what I wouldn't want and what I'd want to keep......yet, they'd still ask me to look through things before they threw them out. I do have some pics, and you'll notice many things were placed in large plastic bins awaiting transportation to where I'll be moving to.

★★★★★ 5.0 Karen Troeh · Nov 2025

These are the kindest and most helpful people imaginable. I was in a desperate situation and they were so understanding. From the first call, they were able to ask the right questions and answer mine, explaining everything so clearly I could tell they knew what they were doing and had seen it all. When I had to change my booking, there was no judgment. They went above and beyond to make things as easy for me as possible even when they weren’t going to make a lot of money off of me. There really are good people in the world.

★★★★★ 5.0 Dwight Pepper · Jan 2026

Called Todd the Monday night before Christmas and he had a team at my house the next morning. They were very professional and fast. Would definitely recommend

★★★★★ 5.0 Blake Cockrum · Oct 2025

Todd Herrman is one of the most genuine guys you’ll meet, and he is a tremendous professional. He’s great at what he does, and treats his customers like family. Couldn’t speak more highly of him! Give him a call when you’ve got fire, water, or mold issues at your home or business!

★☆☆☆☆ 1.0 K C · Nov 2025

Didn't clean under my couches or finish wiping things down in kitchen. Was not super friendly either. Used a swiffer-like mop to "clean" my floors. There is a sticky residue all over my floors now and multiple spots that weren't cleaned, I even specified in our call the floor was the most important thing to me. At over $200/hour this was ridiculously bad. He also left an hour early, but the invoice conveniently came at the scheduled end time.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Water damage restoration serviceBuilding restoration serviceFire damage restoration serviceRemodelerWaste management service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.