TruGreen Lawn Care

Tech. falsely represented himself and TruGreen by acknowledging that he completed a service. The tech. did a drive by turned around and parked in front of my neighbor's home. He then exited the vehicle and walked over to my property put a TruGreen tag in my yard returned to his vehicle and left the area. The entire sequence of events took place in less than three minutes. I have all the events captured on my exterior security cameras. This has happened to me before and I canceled my service with TruGreen. Now it has happened again, but this time I have proof. I'm thinking about canceling again. But one thing for sure I don't want this same tech. to service my property ever again. As I said to the customer service representative when I reported this fraudulent act. This is not the

Paid for my entire property to be treated, including shrubs. They skipped the backyard over half the time over a year period. Somehow missed nematodes that were affecting my lawn quality. My lawn looks worse today than before they started. I contacted customer service 2 months ago and they promised to do better, but my lawn did not improve nor did they do any testing or real analysis.

BEWARE! The lack of communication is rather staggering. You're just a number to these people. Last minute cancelations, to not having the correct address in which they did somebody else's lawn(Merry Christmas to them). The same person doesn't come out to your lawn so no connection can be made. Every time you call you them you talk to someone different. These people are quick to sell you something, but they don't deliver. I'm incredibly disappointed. I've called Tru Green so many times its unbelievable! A supervisor was supposed to get back to me and guess what? CRICKETS! THE END

They will not knocknon the door to let me know they are here. They just show up in my backyard. It is a good thing I have a nice dog. Canceling after this year. My yard does not look any better wither spraying it than it did when we did it ourselves.

BEWARE! NEVER USE TRUGREEN! I wish I could leave ZERO stars. TruGreen (that's a joke) literally destroyed my yard that I just spent over $9,000 getting professionally sodded and landscaped. From the very first visit they lied about putting an application of lime down and ignored the instructions to talk to me before treating the lawn (had just sodded within the past 6 weeks). After the next 2 visits I noticed what appeared to be burn spots on the lawn. I expressed my concern and they said just water it more (I had been watering 3x a week for 20mins already). So I increased it to everyday. I noticed only some improvements by the next visit and they told me I could reduce the watering and it should be fine. It only got worse... and then I started noticing weeds popping up everywhere. So