TruGreen Lawn Care

I got a notification on 9/30 that a technician had visited my place, aerated and overseeded the lawn. I was very pleased. I got home from work about 6 pm to find the worst damage I have ever seen done to my lawn. It looked like someone had walked around with a pick axe or shovel and dug holes throughout the lawn and scattered the soil over the live grass. The pictures and videos show some of the holes about 10 inches. I immediately called customer service. the lady was very nice and courteous. I explained how the soil scattered on the live grass would kill it and how it needed to be addressed sooner rather than later. She said someone would be by to look at the damage and correct it within 24 to 48 hours. I called back on 10/1, around the same time because I hadn't heard back. At some poin

Very frustrated with this company. I keep calling them to fix the issue.If they are hired to take care of the lawn, why does it look like this? No one is considerate enough to fix the issue...they keep saying a specialist will come and see it. I will cancel my contract with them. My lawn is not a " True Green" It was better before I contacted this company. UPDATE... After I wrote this review, I got a test message...see below "Good afternoon, this is ---- with Trugreen, I hope you are well. I'm reaching out to you today about some issues we've been noticing on lawns, there is some heat stress and nutsedge that we are currently addressing. In addition, the landscapes have been infested and damaged by scale, fungus, and spider mites With the fluctuating temperatures and scattered shower

The technician knocked on my door to let me know that they had arrived. They promptly performed the service. The technician gave me the opportunity to ask questions. They also let me know when the service was completed! TruGreen technicians have always provided superior service for my lawn. Thank you!

I had to report my experience with David Hullet, Trugreen Manager, using this platform because it was absolutely unprofessional. While out of town, a technician had provided a reservice to my property without first following the instructions on my file to first knock on my door to meet with me. I'd placed this requirement on my account to avoid any issues in treatment because in the past a "new" technician had treated my fescue grass on the sides of my house with bermuda premergent. I believe it happened again. My regrown fescue grass had burn and died while I was out of town. I asked a technician what could have caused this and he said premergent. When communicated to the Manger he adamantly stated with an unacceptable tone and edicate the only solutions would be either a chargeable resee

Jose did my shrub service today. He arrived in the indicated time frame. Jose was fantastic. He rang the bell and knows I worry about my dog being in the yard. He remembered the tree im especially trying to save and explained what he was doing today and what the service would address.