Tulalip Utilities Department

Hello everyone home owners keep in check ur bill this guy's know they over charging blaming on a water leak supposed just in 2 month I have pay over 1000 dollar any body were can I make a complaint should I go to Snohomish county

Are we talking about Tulalip Utilities here? Service is like no other I have ever experienced for Customer Service or response to water issues. There is no phone support your calls go to an answering service and then they never return your call. Our water bill has gone up triple the amount and more in the 3 yrs we have lived here. Our bill statement is delivered on the 31st & due on the 2nd, not knowing what the bill is per usages each month hard to set up auto pay and then get charged $15.00 late fee because I can not my direct pay to them in 2 days. Something drastically wrong with the way this company is conducting business.

Customer service is horrible. Contacted on numerous occasions by phone and email, no response. Our development has inconsistent and sub par water pressure. Now we will be going to the board, snohoSnoh count and if need be state. This is ridiculous!

They were able to explain where the water comes from and that it is safe.

Very warm and courteous! So who can ask for anything more?