U-Pack

Jacksonville, FL · Mover

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Jacksonville
#649
of 2371 home service pros
City Percentile
46%
rating percentile
Address
U-Pack, 6900 Broadway Ave, Jacksonville, FL 32254
Phone
(844) 611-4582
Website
www.upack.com/moving-companies/florida/jacksonville?refnum=LOCAL&utm_source=Google+Business&utm_medium=GMB+UPack
Status
Closed · Opens 9 AM

U-Pack is a home service pro located in Jacksonville, FL. It is one of 2,371 home service pros listed in Jacksonville. Its 4.7-star rating is above the Jacksonville city average of 4.5 stars. There are 10 photos associated with this location.

About U-Pack

U-Pack, a service of ArcBest, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube container or trailer, and U-Pack handles the driving. Since 1997, we've moved more than... More

Hours

Saturday9 AM–4 PM

Customer Reviews

★★★★★ 5.0 Linda Jones · Sep 2025

U-pack is a great moving option with reasonable prices. My first experience with this company was a couple of years ago when my daughter moved from OKC to Jacksonville, FL. It was a great experience, so when we needed moving services for my in-laws' move from North Alabama to Florida, I didn't hesitate to book with U-Pack. The team is great to work with. Very friendly. Drop off and pickup of the trailer was seamless. Everything went as promised. I highly recommend this moving service as long as you are able to pack and load all your belongings. We just unloaded our truck today and haven't found any damaged items. To be clear, YOU PACK, LOAD and UNLOAD YOUR OWN STUFF or you can hire a moving service to help you. Any damage you might have comes from inadequate packing: not enough cushionin

★★★★★ 5.0 Amy · Oct 2025

Jason from the Elmira NY U-Pack office dropped off my container and picked it up the next day. He was friendly and made sure I had all the information I needed. I moved from a two-bedroom place so had a quote for 16 feet of space. After loading the container - I only needed 10 feet! The price I paid dropped by ~$1100, since U-Pack charges by the foot. Made me very happy I hadn't opted for a 16-foot container from another company (and it would have been an added complication to pack in my stuff tight enough if the container was too big). My container arrived in Jacksonville in about 11-12 days and it was run to my new small town when I was ready for it. The guy who brought it was very pleasant, and someone (same guy?) picked it up the next day. My stuff seems to have survived the t

★★★★★ 5.0 Nokie S · Aug 2025

I was initially referred to U-Pack by a girlfriend, and I’m so glad I took her recommendation. From the moment I submitted an online inquiry, the entire experience was smooth and stress-free. Customer service was truly exceptional—every time I called to ask questions, make adjustments, or correct information, the representatives were pleasant, efficient, and incredibly helpful. I felt supported throughout the entire process. We used the ReloCube service to move from Ohio to Florida, and everything—from container drop-off to pickup and final delivery—was seamless. The timing was on point, and the entire process was handled with professionalism. I highly recommend U-Pack to anyone planning a long-distance move. Their combination of reliable service, helpful staff, and smooth logistics made

★★★★★ 5.0 Stephanie Kendralla · Aug 2025

Great experience with Upack. Very accommodating even when I needed to change the time for my pickup. The drivers were friendly and nice. They were the best option for my long distance move. Everything went very smoothly.

★☆☆☆☆ 1.0 Kristina VanCleef · Mar 2025

DO NOT USE THIS COMPANY!! They are a freight company NOT a moving company. We paid $8,000 to have our personal and business items moved from CO to FL. They admitted to damaging $29,000 worth of equipment and belongings then only offered us $,1,200 their claims are based on price per pound not actual value of your property because they are a freight company masquerading as a moving company! We had to file a lawsuit because we STILL have not reached a settlement agreement and they just stopped communicating with us. Use PODS or Zippy shell or Pack RAT unless you want to have all of your belongings damaged and not be compensated for them.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

MoverMoving and storage service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.