U-Pack

Outstanding Service from Start to Finish: Our big move from NJ to FL was a major undertaking, and after thoroughly researching multiple companies, U-Pack stood out as the clear winner. From the very beginning, their customer service was exceptional. We had the pleasure of working directly with Cecil, the Sales Manager, who made the entire process seamless with clear, detailed explanations and helpful accommodations along the way. We opted for the 28 ft trailer and loved the flexibility of only paying for the space we actually used. The drop-off and pick-up were punctual, and every U-Pack team member we interacted with was friendly, professional, and efficient. The pricing was also very reasonable, especially considering the high level of service we received. If you're planning a long-dista

Overall very good, smooth, easy to use online interface, friendly customer support. Only negative is I was told I did not need to lock the left container door, only the right as the right would close on the left and make it un-openable. However, this was not true, I was able to open the left with a little bit of force even when the right was closed and locked. Thankfully I checked and caught this.

I ordered a trailer from U-Pack for my move from NJ to FL. They offered better timing and pricing flexiblity than a standard cube. Had I ordered the 16' cube from a competitor, it would have cost more than the trailer that charged by the foot (10' minimum). The trailer cost me less and arrived in FL faster than other alternatives I considered. The only disadvantage of a trailer is it being elevated and requiring a ramp. I used professional movers to assist me, which obviously adds cost. I highly recommend U-Pack.

What a great experience! We moved 1300 miles and it was the exact combination of help and self-moving that we needed. What I liked best was the flexibility. We chose to use the ReloCubes and we were able to split the cubes to get our larger/heavier stuff out of the way (with moving help) before we tackled all the rest of our household ourselves. The cubes arrived shortly after we arrived at our new address, so we did not have any extended time to wait for our belongings and it all arrived in great condition. Best of all, we were able to drive together and not have to worry about transporting everything for much less than a full service move would have cost!

We moved from NJ to Texas this January. We used the Relo-Cube. GREAT price, and EXTREMELY EASY to work with!! In fact, one of the easiest and most courteous and helpful companies we have ever worked with! The cubes were dropped off on time by a very personable man who worked with us with suggestions for placement. Every time I called Customer Service for advice or with questions, they couldn't have been nicer or more helpful! The units were handled with great care during transport, and NOTHING was broken, and there was no sign of having any seepage from rain or snow. What a great team U-Pack and ABF make! Thanks for being friendly, cooperative, and making a "would be" stressful move, so much easier! If the need arises, we will definitely use U PACK again in the future.