U-Pack

This company was a nightmare to deal with. At first, things were great. We were moving from Orlando to New Braunfels. They even brought an extra cube out for a few additional things and let us load it right there. But then after that, they lost our cubes. Took me calling three different numbers for them to even find our cubes. Then they wanted to delay delivery after losing them. And now, they were supposed to come pick up the empty cubes on 12/26 but its now 12/30 and I still have cubes in my yard. Also a few of my things got broken as well. I wasn't very impressed with this service and I highly doubt I'll ever use them again. They just made the whole process a headache. And with how much we paid for the service, that's just unacceptable. And yes, I have complained. They give me empty ap

I decided to use U-pack for my long-distance moving (2000 miles) after reading a lot of good reviews of them. Now I received my delivery and wanted to give some sincere feedbacks for someone who is in need. 1. Only use this their trailers if you KNOW how to pack and load your stuff PROFESSIONALLY. If you don`t, then always expect some damages. Their driving is aggressive, but fast enough. 2. Even though their price includes liability coverage, but you can`t rely on it. As it shows in my pictures, I had a major damage to my washer after the moving. Their aggressive driving caused the drum out of hook, dropped and hit the water pump underneath (then you can tell how aggressive their driving is). I spent several hundreds to have it repaired. I filed a claim with U-pack. They replied that I

I used U-PACK for my move from San Antonio, TX to Little Rock, AR. They were very easy to communicate with and always responded to my questions/requests with sufficient details. They are what they say they are: U-PACK. I have had experience packing my own trailers and knowing how things shift during driving that many miles (aggressive or not), so I expected a few things to crack or break. They picked up my full trailer on Tuesday evening, and delivered it on Friday morning. Very happy and have already referred them to several friends. Will use again if I do my own move again.

Would not recommend this company. Did an out of state move and they arrived on time to drop off the ReloCubes but there was a problem with the company filing the right paperwork so it just sat in a facility for a week. We have no idea when it's going to be delivered since it's past the deadline and no discounts for the errors or for being late. Plus, we were already charged the full amount which we were told wouldn't happen until they were delivered. Hoping our stuff eventually gets delivered.

All I can say is: WOW! U-Pack is the best, most economical and efficient way to execute a cross-country move in the U.S. I rented 4 "ReloCubes," more than enough space to transport my household goods. They were delivered, promptly, on schedule to my home: we packed each up, taking care to secure as tightly as possible the contents. You must supply your own locks and I got 4 excellent, heavy duty padlocks from Amazon for under $20 and also bought 4 pkgs. of Black and Decker ratchetable bands, also economically priced. Once my pods were ready for transport, U-Pack picked them up and transported them to my new home State. When I arrived, I called and the pods were promptly delivered to my new home where they were emptied and then U-Pack retrieved them. I saved about $8,000 or more by movin