U-Pack

We rented a 28ft u-pack for our 2650sqft house, paid for a month of storage and had it delivered to its new location. I went with U-Pack versus other brands due to the price point and what they offered. I really needed something this size, with storage and delivery. The customer service and delivery people were awesome. The trailer itself needed some TLC. It had a big patch on the roof that ultimately ended up leaking and ruining some of my things, but in the fine print it does state basically not to expect it to be completely sealed so I couldn’t be upset with them. I did have a couple of things broken in transit, nothing major, could have just been poor stacking during loading. The biggest thing I would have appreciated is communication about when the trailer was secured into storage and

Overall a great experience utilizing ABF for a move from Wisconsin to Georgia. The price was unbeatable for our needs and appreciated the Guaranteed Delivery option; well worth the extra few hundred dollars to have an exact delivery date. The customer service rep called the city while I was on waiting and confirmed we would need a permit for parking in GA. Drop off of the empty and our loaded trailer were right on time. They even picked up our unloaded trailer early. All 4 drivers we interacted with were awesome. Joe who dropped off our full trailer in downtown Savannah was amazingly helpful and informative. He had a tough challenge of parking and he delivered (pun intended). We also appreciated the ease of connecting with Moving Staffers contract movers for our unload. Strictly Professi

We just used UPack to move furniture from Georgia to Rural Downeast Maine. The initial contacts with sales/ customer service were very helpful and professional, but the process all seemed a little too good to be true and seemed like too many things could go wrong. My delivery and pickup on the Georgia end went flawlessly, so I really felt like something would go wrong on the VERY rural Maine end. The Maine end was slightly trickier, everything had to be done by phone and it got transferred to a different delivery company than we were initially told. In the end though even that went very well- we arranged with the shipper for a same day pickup so as not to inconvenience our neighbors so the truck was delivered at ten, we unloaded, and they pulled it after lunch. Could not be happier.

Very good moving experience. Historically have used a U-Haul but decided to use U-Pack for a long distance move. We reserved the large moving trailer. Everything went very smoothly. The trailer arrived on time and the drivers were excellent at navigating my preferred location for storage. Hired separate packers and loader/unloaders and by doing so saved almost $3000 compared to a full-service moving company. We had our trailer stored at our final destination for two weeks and were able to track it’s location the entire time. Overall I was very pleased as this was my first time using this company.

U Pack was a wonderful experience! We had never moved long distance before (Savannah, GA to Midlothian, VA) and were a bit nervous and overwhelmed. Once I spoke with representatives from U Pack I felt we had made the right decision. Every time I called with questions I spoke with a kind, professional person, never once having to use automated buttons to get a live representative. They explained the process, gave me a quote and walked me through the experience. The U Pack container was dropped off empty and on time, picked up the same way after we packed it. The company delivered it to the new apartment complex where it was parked in a spot close to my building. When we unpacked not one single thing was damaged! I liked the ability to track our U Pack to see where it was in the shippin