U-Pack

I used them because of positive reviews and affordability. I have moved 20 times and my husband and I always moved without incident. As my husband passed away and I wanted to return home I trusted my belongings to this company. I was not informed my trailer was in an accident and many of my belongings were shattered. Unfortunately, much of what broke were gifts from my husband. Now I know how to pack as I have never in all the times I have moved lost one item. So there were no packing errors on my part. I regret my choice. As the things all lost represented the life I had with my husband no amount of compensation can replace my memories and keepsakes. I was in a position where I had no choice but to hope when I put my trust in this company they would handle my items with the re

I don't know where to start with how happy we are that we chose U-Pack. From our first contact with Aaron D, who helped us with the reservation and billing questions, to the center in Eugene, OR to our final destination in Sioux Falls, everyone we came in contact with was helpful, informative and friendly. Every driver we met was professional and talented at their craft. I am still amazed that the total cost was half of renting a large truck and they did the driving. Could not recommend them more!!!

U-Pack was pretty good with our move. They were definitely the most cost effective, which is what we were looking for. Customer service was good, friendly, and local. However, whether this was u-pack or user error, there were a number of items that ended up breaking in transit, like our desk, a bookcase, among other things, in addition to a number of items that got scuffed up. We would definitely use U-Pack again, but with a lot more protection on our items and would probably try laying some sort of tarp down to protect items from those scuffs on the bottom of the furniture.

This is my third time using U Pack. They are always on time & drivers are nice. The staff always picks up the phone, so you get a real person & they're helpful. I keep coming back to them because of good service, but also good prices.

U-Pack representatives were easy to get a hold of when needed, pricing was fair and the majority of my belongings got to it's intended destination in one piece. I would use them again.